Penny’s Counselling and Mediation Services

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How Can Counselling Help You?

Counselling covers a range of talking therapies delivered by trained practitioners working with clients over short or long periods of time. It helps bring about an effective change to enhance our wellbeing. Therapy might include talking about life events (past and present), feelings, emotions, relationships or our ways of thinking and patterns of behaviour.

Why Choose Therapy?

We often turn to therapy when experiencing difficulties and distress in our lives. Even with the most supportive network of family and friends, many of us still find it difficult to explain why we feel anxious or depressed.

Being able to express ourselves with someone who is independent from our life can give us space to make sense of what is happening. Life’s events can be very difficult to deal with at times. For example, bereavement, divorce, redundancy, health issues, and bullying can all put a strain on us. Nevertheless, you don’t need to be in or on the verge of crisis before choosing therapy.

What is Mediation?

Mediation is an effective way of resolving disputes, often without the need to go to court. It involves an independent third party who helps both sides come to a mutual understanding. Since April 2011, there has been some requirement (with some exceptions) that anyone who wants to go to court should attend meetings, also known as MIAM, with an appropriately qualified mediator, to explore mediation and other non-court options.

How Can Mediation Help?

Due to these recent changes in government thinking, mediation is becoming the preferred method to resolve and prevent relationship disputes. When we can reach agreements that have been fully negotiated, it can help restore communication, understanding and trust back in relationships.

This service is open to anyone affected by a relationship breakdown including separation, divorce, dissolution of civil partnerships and work disputes. The focus of mediation is to secure an acceptable outcome for all involved.

Meet Me – Penny West

A Certified Counsellor and Mediator for All Age Groups

Working as a qualified Counsellor and Mediator I provide confidential counselling for children and adults experiencing problems such as depression, stress, anxiety, low self-esteem, relationship issues, work related issues and much more. My personalised therapies and counselling look to encourage positive movement in your wellbeing especially at times when you may be experiencing difficulty in coping and distress. It can also help when you may be feeling isolated by problems that become so overwhelming you feel you have nowhere left to turn

I offer counselling using the Humanistic Approach (PCA) or Cognitive Behavioural Therapy (CBT) depending on which therapy is suitable to your needs, and may also include Mindfulness Therapy as an addition to our work together if we find it helpful.

Also offered are mediation services, which is often a necessary legal requirement before divorce settlements are approved and can also be a useful for grievance resolution processes in the workplace.

When relationships experience crisis or trauma, meditation has been proven to help significantly and by receiving this service from a qualified Counsellor, you will be provided with a unique experience from a therapeutic perspective.

My Motto

“Be who you are and say what you feel, because those who mind don’t matter, and those who matter, don’t mind.”


My professional association is the British Association for Counselling and Psychotherapy (BACP).

The BACP specifies ethics in counselling and professional conduct for counsellors to follow. As a practising counsellor, I am required to attend regular individual supervision and hold professional insurance.


  • Level 5 Diploma in Cognitive Behavioural Therapy
  • Level 4 Diploma in Therapeutic Counselling
  • Level 4 UK Interpersonal Mediation Practitioner's Certificate
  • Mindfulness Therapy Certificate


Charges Start from £35 per Hour

Schedule an Appointment

Penny’s Counselling and Mediation Services 

Phone: 07704949791


Business Hours: By Appointment

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